2db77 Privacy Policy

This Privacy Policy ("Policy") applies to all users ("user", "you") of the 2db77 platform ("we", "our", "2db77"). When you visit our website 2db77.cam, register, or use any of our services, you agree to the terms of this Policy. We take your privacy seriously and keep your information secure using SSL encryption technology.

This Policy is consistent with the applicable laws and regulations of Bangladesh. Please read it carefully. If you have any questions about any part of this Policy, contact our support team.

01 Information Collection

2db77 collects various types of information from you. This information is used to improve the quality of our services and to provide you with the best experience.

1.1 Information You Provide Directly

When you register on our platform or manage your account, you directly provide the following information:

• Full name (first name and last name)
• Date of birth (for age verification)
• Valid email address
• Mobile number
• Username and password set for the account
• Payment method details (bKash, Nagad, Rocket, Upay account numbers)
• Government document details required for identity verification

1.2 Automatically Collected Information

When you visit our website, some information is collected automatically:

• IP address and device information
• Browser type and version
• Log of pages visited and activities on the site
• Session duration and login time
• Referral source (which page you came from)
• Information from cookies and similar tracking technologies

02 Use of Information

2db77 uses collected information for specific and legitimate purposes. Your information is used for the following reasons:

2.1 Account Management

• Creating, activating, and managing your account
• Completing the identity verification (KYC — Know Your Customer) process
• Ensuring login security and preventing fraud
• Storing and displaying your transaction history

2.2 Service Improvement

• Providing a personalized experience based on your preferences
• Analyzing usage patterns to improve the gaming experience
• Identifying and resolving technical issues
• Developing new services and features

2.3 Communication and Support

• Sending important notifications related to your account
• Sending transaction confirmations and receipts
• Providing customer service and resolving issues
• Providing information and support on responsible gaming

2.4 Legal Obligations

• Complying with applicable laws and regulations
• Following Anti-Money Laundering (AML) guidelines
• Responding to any lawful requests from authorities
• Assisting with dispute resolution and legal processes

03 Information Storage and Security

2db77 adopts the highest technical measures to protect your information. Our security framework consists of the following elements:

Please note, however, that no method on the internet is 100% secure. We maintain the highest industry standards, but if a data breach occurs, we will promptly notify you and the relevant authorities.

04 Cookies and Tracking Technology

2db77 uses cookies and similar technologies in your browser. These help improve your experience and ensure the platform functions correctly.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions and security. Without these, the platform will not work properly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collect anonymous usage data to improve service quality.

4.2 Cookie Control

You can control or disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause many features of our platform to stop working properly.

05 Sharing Information with Third Parties

2db77 never sells your personal information to third parties. However, limited information may be shared in specific circumstances:

5.1 Permitted Sharing Situations

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
• Game Providers: Limited information may be shared with providers such as Pragmatic Play, Evolution Gaming, and Spribe for a seamless gaming experience.
• Legal Authorities: Information may be provided upon request from authorities under a court order or applicable law.
• Fraud Prevention: We may collaborate with specialized agencies to prevent fraud and illegal activity.

5.2 Third-Party Agreements

All third parties we work with are required to sign strict confidentiality agreements. They may not use your information beyond the specific purpose for which it was provided by us.

06 Payment Information Security

We place special importance on protecting financial information. All payment transactions on 2db77 — through bKash, Nagad, Rocket, and Upay — are processed here.

• All payment information is encrypted according to the highest industry security standards.
• We never store your full payment PIN or password.
• The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Suspicious transactions are automatically monitored and held for verification when necessary.

If you notice any unusual activity on your account, contact our 24/7 live chat support immediately.

07 Protection of Minors

2db77 strictly does not provide services to anyone under the age of 21. This is a core part of our responsible gaming policy.

• A valid identity document must be submitted during the registration process for age verification.
• We do not intentionally collect any information from children or minors.
• If a person registers using false information and is found to be under the age of 21, the account will be closed immediately and all information will be deleted.
• If a parent or guardian believes their minor child has registered on our platform, please contact us immediately.

08 Your Rights

You have the following rights over your personal information. Contact our support team to exercise these rights:

To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.

09 Policy Changes

2db77 may update this privacy policy from time to time. In the event of any significant changes, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A notice will be displayed in a prominent place on the website.
• The "Last Updated" date at the top of the page will be changed.

If you continue to use our platform after a policy change, you will be considered to have agreed to the new policy. We therefore recommend reviewing this page regularly.

10 Contact

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our support team is always ready to assist you:

We generally aim to respond to your privacy-related requests within 7 business days. Complex requests may take a little longer, but we will keep you informed of the progress.